Privacy Policy

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We want you to know how seriously we take your privacy, so please read our privacy policy, which we’re sure will address any worries you may have:

If you submit your information we’ll keep it for the purposes of contacting you and we won’t share it with anyone else.

We don’t spam…but if you submit your email address to us you may receive an email from us from time to time. You will have the option to unsubscribe from these at any time.

We don’t:

  • Sell, lease or otherwise disseminate your information
  • Contact you after you have unsubscribed from our email list

We do:

  • Use your feedback to make our sites and customer service better
  • Encrypt sensitive data and use other methods to protect your particulars

Here’s a bit more from our legal friends:

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 17-NOV-2021

Contacting Us
If there are any questions regarding this privacy policy you may contact us via the contact us page on this website.

SMS Clause:

Text / SMS Marketing

If you choose to opt-in to SMS communications from Fiv5 Star Cleaning, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to Fiv5 Star Cleaning, as well as information related to your orders and account.

Consent to Receive Automated Messages

You understand that consent to receive automated messages is not a condition of purchase or use of Fiv5 Star Cleaning services. Messages may include but are not limited to, order confirmations, updates, and special offers.

Frequency of Messages

Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.

Opt-Out and Support Options

You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text “START’ to receive SMS messages again.

For assistance with the messaging service, text “HELP” or contact [email protected]

Wireless Carrier Rates and Services

Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Confidentiality

We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Fiv5 Star Cleaning.

 
Disclosure
 
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties